I am an accomplished hospitality sales and operations leader with extensive experience in hotels and country clubs. Consistent track record of improving top line results, market share, client retention, relationship building, and overall team performance. Hands-on skilled leader who thrives in an atmosphere demanding excellence, determination and strong team-building.
Previously in my career, I have had the great pleasure of working closely with sports groups, government, tour & travel, faith-based, non-profit, association and niche market groups on complex multi-day programs at the Marriott at Research Triangle Park. In hotel jargon, it's the "Affinity" or "SMERF" market I have had the great pleasure of selling weddings, bar/bat mitzvahs, and all social events along with fundraisers and galas. I also provided assistance with total account management for corporate businesses, managing their individual business travelers, group travel, meetings and catering events.
Specialties: Building relationships with various local and visiting colleges, universities, faith-based and non-profit organizations, association, educational niche market, tour and government groups. Knowing these specialty segments well and understanding their needs and goals is of the utmost importance to ensure successful and long term partnerships.