Raphael Malcolm is the Director of Sales & Marketing for Sheraton Maui Resort & Spa, located on the world-renowned Kaʻanapali Beach in Maui, Hawaiʻi. With extensive experience spanning hotel operations, meetings and events, food and beverage, and commercial strategy, he brings a well-rounded hospitality perspective to creating successful partnerships and memorable guest experiences.

Throughout his career, Raphael has held leadership positions with premier Marriott International properties, including The Ritz-Carlton Maui, Kapalua, where he developed expertise in luxury hospitality, destination marketing, group sales, and client engagement. Today, he leads the resort's sales and marketing efforts, focusing on driving group business, strengthening strategic partnerships, and showcasing the unique culture and spirit of Maui to meeting planners and travelers from around the world.

Passionate about authentic hospitality and relationship building, Raphael is committed to helping clients create impactful meetings, incentive programs, and events that connect attendees to the people, culture, and natural beauty of Hawaiʻi. He believes the strongest partnerships are built through trust, collaboration, and delivering exceptional experiences that exceed expectations.

When not working with clients and industry partners, Raphael enjoys spending time with his family, supporting the Maui community, and sharing the aloha spirit with visitors from around the globe.