VP of Digital Marketing & Fan Development
Vegas Golden Knights
Kristen Santero is Vice President of Digital Marketing & Fan Development for the Vegas Golden Knights, where she oversees owned media communications, paid advertising strategy and influencer marketing. Alongside driving ticket sales, Kristen focuses on building meaningful connections with fans, strengthening the VGK brand and expanding its reach across Las Vegas and beyond.
Before joining the Golden Knights, Kristen spent 11 years at Caesars Entertainment, most recently as Senior Director of Entertainment Marketing. There, she led marketing strategy for some of the biggest headliners on the Las Vegas Strip.
Kristen earned a bachelor’s degree in business administration from the University of Southern California and an MBA from UNLV. In 2023, she was named to Vegas Inc.’s 40 Under 40 list.
Passionate about supporting her community, Kristen serves on the boards of OCA Las Vegas – Asian Pacific American Advocates and Nevada DECA. Her most important role, however, is being a proud mom to her son, Jordan, and her Sheepadoodle, Odin.
Date

Large venues welcome competitors and fans from near and far, while dedicated supporters follow their teams from home. Wherever they are, fans expect an outstanding experience on and beyond the field. Explore how industry leaders maintain this focus and apply their thinking to the events you deliver.
Learning outcomes:
Discover what it takes to build an engaging fan experience
Inspire your team through innovative thinking
Apply fresh ideas to create standout event experiences