Senior Strategic Account Manager, Operations and Client Management
American Express Global Business Travel
Paul A. McDonnough is Senior Strategic Account Manager, Client Management & Operations at American Express Global Business Travel, Meetings & Events. In this role, his team serves as the lead meetings and events agency for The Walt Disney Company and ESPN, managing a portfolio that includes venue sourcing, on-site event management and the delivery of more than 500 sports-related programs.
Before joining American Express Global Business Travel, Paul was Divisional Director of the Life Sciences and Healthcare business unit at IQPC. There, he launched educational programs and events focused on AI in drug discovery, intelligent automation in healthcare and pharmaceutical digital marketing.
Earlier in his career, Paul spent 13 years at the Data & Marketing Association, where he served as Vice President of Conference & Events and managed a portfolio generating $10 million in net revenue.
Paul holds a degree in Business Management and Organizational Theory from the University of Miami.
Date

Explore the trends shaping meetings and events in 2027. Gain insight into changing attendee expectations, emerging business priorities and the strategies organizations are using to build resilience and create greater value.
Learning outcomes:
Identify key trends shaping meetings and events in 2027
Explore changing attendee expectations and drivers of event success
Examine strategies for resilient and future-focused meetings programs
This session is approved for the following certifications.
* ICCA Skills Domain CICS/CICE: 0.75
* CMP/CEU Approved: Strategic Planning, 0.75 credits
* CSEP Approved