Panos Moutafis

CEO & Co-founder

Zenus

About the Speaker/Moderator

Dr Panos Moutafis has 14 years’ experience in ethical artificial intelligence and is CEO and co-founder of Zenus.

He holds a BSc in Statistics from the Athens University of Economics and Business and a PhD in Computer Science from the University of Houston. Panos has been published in leading journals and contributed a chapter to Face Recognition Across the Imaging Spectrum.

He is internationally recognized for his work in ethical facial analysis, with articles published in the Harvard Business Review and the Journal of Marketing Research. His distinctions include a TEDx Talk and a Best Paper Award from the IEEE Homeland Security Conference in Biometrics, Forensics and Physical Security.

Matchmaking Information

Attending

Measuring joy, engagement and trust and WHY it matters
Impact

Measuring joy, engagement and trust and WHY it matters

Thursday, Oct 15, 2026
12:35 PM - 1:15 PM | America/Los_Angeles
Inspiration Hub | Ideas Theater, B4100
Sponsors (1)
+1

Speaker/Moderator's Sessions (1)

Session
Impact
Measuring joy, engagement and trust and WHY it matters
Thursday, Oct 15, 2026
12:35 PM - 1:15 PM | America/Los_Angeles
Education session
Inspiration Hub | Ideas Theater, B4100
English

Measuring joy, engagement and trust and WHY it matters

Ever wish you could bottle joy? While we’re not quite there yet, we have found ways to measure it and use those insights to create more meaningful, memorable experiences.

Explore “Joyosity,” why it matters and how it can support both your attendees and your team. Hear real-world stories from entrepreneurs working to measure joy and footfall as indicators of engagement, and learn how data can help shape better event outcomes.

Discover how ethical facial expression and location analysis can turn attendee behavior into real-time insights, supporting deeper audience understanding, more informed decision-making and stronger customer success.

Learning outcomes:

Hear from pioneers exploring joy and how to measure it

Discover how new technologies can help analyze joy in participants

Recognize how measuring and improving joy levels can support your event goals and retention

This session is approved for the following certifications.

* ICCA Skills Domain CICS/CICE: 0.75

* CMP/CEU Approved: Strategic Planning, 0.5 credits

Independent planner
Speakers (3)
Mark Maydon
Commercial Director, Crowd Connected
Panos Moutafis
CEO & Co-founder, Zenus
Moderator (1)
David Adler
curator in chief, gatheringpoint.com
Sponsors (1)
+1