Explore the forces reshaping the events industry in this workshop. Step back from day-to-day delivery, take part in honest conversations and work with your peers to consider how leadership can respond to a changing workplace.

Examine three connected areas: generational change and succession planning, human-centered digital transformation and experience design for business impact. Consider how to preserve valuable knowledge, support emerging leaders, use AI and digital-first practices thoughtfully and connect event design with measurable organizational goals.

Take part in an experiential journey designed to help you lead with greater awareness, flexibility and confidence.

Registration required: https://signup.zone/signup/a3da74b5-28e1-46c1-bff8-f6ef7017c01f

Learning outcomes:

Analyze generational changes in the workforce and develop inclusive leadership and succession strategies

Evaluate how AI and digital-first strategies can improve team collaboration, planning and event delivery

Design experience-led event models that align with organizational objectives and measurable business outcomes

As event professionals, we make decisions every day that shape the attendee experience. But what can we learn from leaders working in situations where every decision carries significant consequences?

Join Sarah, Marc and Claudine as they explore the parallels between high-pressure environments and effective business leadership. Discover practical strategies for bringing teams together, making sound decisions under pressure and adapting when conditions change.

Learning outcomes:

Define key leadership principles and explore how they apply in high-stakes environments

Apply strategies to improve collaboration, alignment and team performance

Build resilience by learning how to adapt, recover and change course when needed

This session is approved for the following certifications.

* ICCA Skills Domain CICS/CICE: 0.25