The room has changed. Your guests and employees are drinking differently and they're noticing how you respond. TEDx speaker Jen Veralle explores the cultural shift redefining hospitality and workplace culture, while nonalcoholic sommelier Juanita Unger shares practical insights into what inclusive, elevated beverage programming looks like. Sample some favorite beverages and leave with the confidence and inspiration to bring nonalcoholic excellence to your events

Learning outcomes:

Identify how changing drinking habits impact event design and guest experience

Recognize what high-quality nonalcoholic programming looks and feels like

Take practical steps to introduce inclusive beverage options into your events

This session is approved for the following certifications.

* ICCA Skills Domain CICS/CICE: 0.5