Explore how generational experiences shape communication, trust, collaboration and leadership. Move beyond stereotypes to better understand how different perspectives influence workplace culture. Take part in an interactive lab using discussion, activities, and reflection to strengthen communication, build trust and create meaningful intergenerational collaboration

Learning outcomes:

Explore how generational experiences shape communication, collaboration and leadership in the workplace

Identify communication barriers, assumptions, and workplace tensions that impact intergenerational connection

Discover strategies that strengthen reciprocal learning, trust and generational synergy across teams and organizations

This session is approved for the following certifications.

* ICCA Skills Domain CICS/CICE: 0.5