Explore the forces reshaping the events industry in this workshop. Step back from day-to-day delivery, take part in honest conversations and work with your peers to consider how leadership can respond to a changing workplace.

Examine three connected areas: generational change and succession planning, human-centered digital transformation and experience design for business impact. Consider how to preserve valuable knowledge, support emerging leaders, use AI and digital-first practices thoughtfully and connect event design with measurable organizational goals.

Take part in an experiential journey designed to help you lead with greater awareness, flexibility and confidence.

Registration required: https://signup.zone/signup/a3da74b5-28e1-46c1-bff8-f6ef7017c01f

Learning outcomes:

Analyze generational changes in the workforce and develop inclusive leadership and succession strategies

Evaluate how AI and digital-first strategies can improve team collaboration, planning and event delivery

Design experience-led event models that align with organizational objectives and measurable business outcomes

As understanding of neurodiversity grows, event professionals have an opportunity—and a responsibility—to put that knowledge into practice.

Unpack how event design and technology can affect people in different ways. Discover how to create more inclusive, accessible and engaging experiences that support a wide range of needs and preferences, helping every participant take part more fully.

Learning outcomes:

Troubleshoot aspects of experiential design and styles that interfere with neurodivergent participants engaging with those services

Identify aspects of experiential design that can make it harder for neurodivergent participants to engage

Revise event technology products to be more neuroinclusive while meeting expectations across neurodiverse participant groups

This session is approved for the following certifications.

* ICCA Skills Domain CICS/CICE: 0.75

* CSEP Approved